1. Who we are
Vellix Digital provides website design and development services to Australian businesses.
Legal entity name, ABN and business address to be confirmed before launch. No contact details are published until they are verified.
Legal
Privacy Policy
How we handle the information you give us through enquiries, purchases and project onboarding.
Draft pending legal review
This page is a structured placeholder. Final wording, business entity details and GST treatment are being confirmed before public launch. Please do not rely on it as final legal terms.
Last prepared: 8 November 2026
2. Information we collect
- Contact details you submit through an enquiry form: name, email, phone, business name.
- Project information you provide in the onboarding questionnaire.
- Files you upload during onboarding, such as logos and brand assets.
- Order and payment records, including the payment provider transaction reference.
- Basic technical information required to operate and secure the website.
3. How we use it
- To respond to your enquiry and prepare a quotation.
- To deliver a purchased project and communicate about it.
- To keep records of orders, payments and project status.
- To meet legal, tax and accounting obligations.
4. Payment information
Card details are entered on the payment provider's checkout and are never stored by Vellix Digital. We receive a transaction reference and payment status only.
5. Files you upload
Brand files and project assets are stored privately and are accessible only to authorised studio administrators. They are not published publicly and are used only to deliver your project.
6. Storage and access
Customer records and uploaded files are stored within the platform that powers this website, with administrator-only access. We keep records only as long as needed for the project and for legal record keeping.
7. Disclosure
We do not sell personal information. Information is shared only with service providers needed to operate the business, such as the payment provider and email delivery service, or where required by law.
8. Your choices
You can request access to, correction of, or deletion of the information we hold about you by contacting us through the contact form. We will respond within a reasonable period.
9. Complaints and further information
Final complaint handling wording, privacy officer contact and any applicable Australian Privacy Principles statements to be added after legal review.
Questions about this page can be sent through the contact form. No phone number, postal address or registration number has been published because those details have not yet been confirmed.